Cources

Tranings offered:

1. Personality Development Programme.
2. Mock Drill Based Classes.
3. Interview techniques.
4. Accent

CALL CENTER TRAININGS
A career…where you get paid for talking!
The last five years witnessed a growth in job opportunities. Aviation, Health clubs, mobile phone operators, banks, insurance etc…. all these industries share a strong back bone of a robust back end Call Center support. Business development to customer service- all processes rely on the back end Call Center executives. Triumphant English Academy’s first hand understanding of the BPO environment ensures that every topic is presented within the context of a working BPO/contact center, and provides valuable insights into industry best practices.                          
COURSE HIGHLIGHTS
 Effective communication (advance level).
 Essential components of English for Call Centers.
 Voice & accent trainings.
 Typing skills.
 Customer handling skills. 
 Personality Development
ENGLISH CONFIDENCE
Do you have it in You?
You can read English, understand it but can’t speak in English. Why?
If yes, then English Confidence by Triumphant English Academy (Boosting The Talent) is the right solution for you. The mentors ensure that you learn basics, practice them and you are constantly made to practice and we ensure that you are English Confident by the time you finish your modules.
COURSE DELIVERABLES:
 Well defines modules- to make learning “EASIER”
 Interactive learning- to practice what you learn.
 Discussions- public speaking.
 Learning tools- to facilitate faster grasp.
 Presentation Programme- confidence building activities.